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This club is starting its fourth year. We focus upon
what we define as Core Human Resources split
between strategic, advisory/operational and
administrative/transactional. The Core covers
activities such as employee relations, pay and reward
management, recruitment and selection etc. In
addition to cost information, other metrics covered are:
Staffing: salary levels, qualifications, turnover and sicknessRecruitment: expenditure and appointment by different media, recruitment and selection turnaround timesCouncil age structureLost days by causeReasons for leaving.
The Club has an extensive scrapbook section with
questions for instance about disabled employees,
recruitment and sickness, employment agencies.
Members of this club can also make use of its human
resources customer satisfaction survey. This starts
with a set of standard questions, to which members
can add questions of their own, plus their own
introduction, explanation etc. The survey can then be
emailed to any number of human resources service
users, and (providing they have the requisite Excel
and email software) their responses are
automatically forwarded to us and the collated results
in due course returned to the organisation. At the end
of the year, we will circulate comparative scores.
November 2007 |
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