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Non-Domestic Rates Benchmarking Club
 
 
 
Overview

November 2007

This club deals with the subject on a similar basis to Council Tax. Thus the comparisons include:
  • Cost per heriditament, showing details of enforcement costs
  • Workload – properties, relief cases, and other measures such as updates to valuation lists, insolvencies
  • Billing and enforcement activities
  • Current and prior years’ collection rates
  • Contact/Call centre structure.
As with Council Tax, members are also given the chance to compare their in-year collection rates in October.


November 2007
 
 
 
 
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